My Own Lane Shipping Policy – Website Orders Only

Last Updated: 03/10/2025

Processing & Shipping Times

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  Orders are processed within 1–2 business days after payment is received.
  
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  Orders placed on weekends or holidays will be processed on the next business day.
  
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  Once shipped, estimated delivery times vary based on the shipping method selected at checkout.
  

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (U.S. Only)

My Own Lane currently ships only within the United States. We do not offer international shipping at this time.

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  Standard Shipping: 3–7 business days
  
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  Expedited Shipping: 2–3 business days
  
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  Overnight Shipping: 1 business day
  

Please note: Shipping times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Shipping Restrictions

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  We do not ship to P.O. Boxes or APO/FPO addresses.
  
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  Liquid chemical products may be subject to shipping restrictions based on carrier regulations.
  
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  Some regions may have hazardous material (hazmat) restrictions on certain products.
  

Lost, Stolen, or Damaged Packages

We partner with Route Package Protection, an optional shipping insurance service you can add at checkout.

If Route Protection Was Purchased:

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  If your package is lost, stolen, or damaged, you can file a claim through Route for a replacement or refund.
  
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  Route typically processes claims within 24–48 hours after submission.
  
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  You can submit your claim via Route’s tracking page or by following the link in your Route confirmation email.
  

If Route Protection Was Not Purchased:

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  My Own Lane LLC is not responsible for lost, stolen, or damaged packages if Route Package Protection was not selected at checkout.
  
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  In such cases, we are not required to refund or replace your order.
  
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  Customers must contact the carrier directly for assistance with lost or stolen packages.
  

Order Modifications, Cancellations & Address Changes

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  Once an order is placed, we cannot guarantee that modifications, cancellations, or address changes can be made.
  
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  If you need to update your order, contact us at 1myownlane@gmail.com as soon as possible with your request.
  
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  If the order has already been processed or shipped, we will not be able to make any changes.
  

Important:

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  My Own Lane LLC is not responsible for orders shipped to an incorrect address entered at checkout.
  
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  If an order is returned to us due to an incorrect address, additional shipping fees may apply for reshipment.
  

Contact Information

For questions regarding shipping, please contact us:

My Own Lane LLC
15 Meadowbrook Drive
Westampton Township, NJ, 08060, US
📧 Email: 1myownlane@gmail.com
📞 Phone: 609-632-3005